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About Us

Our Team is Passionate, Proven and Professional

At Restore 24, we take great pride in our history. Since 1996, we’ve saved countless properties from permanent damage with our professional and cost-effective services. With 25 years of  experience in water, fire and mold remediation and restoration, Restore 24 is relied upon by property managers across the First Coast, including the city of Jacksonville, Clay County, St. John’s County and surrounding counties. They also depend on our extensive experience with insurance companies to assist them in understanding and managing insurance procedures.

From a small spot of carpet damage to a full-scale fire event, there is very little we haven’t handled. Our technicians are trained to handle the worst of the worst, and they take the time to make sure every step of the job is done thoroughly. For service that is prompt and professional, call Restore 24 at 904-RESTORE (904-737-8673).

Jason Sams – President

“Surround yourself with reliable, positive people, work hard and exceed others’ expectations.” – Jason Sams

Jason Sams began his career as a special education teacher in Jacksonville. Although he enjoyed teaching, he was entrepreneurial and wanted to build his own business. Inspired by his mother’s work in the cleaning industry when he was young, Jason began cleaning houses on his own. He quickly found his niche in the apartment community. With a guiding principle of surrounding himself with the right people and working hard to exceed expectations, Jason founded Restore 24 in 1996. Over the next decade, what started as a one-man operation grew into a full-grown business with dozens of employees and a well-established fleet of service trucks. To date, Restore 24 has serviced hundreds of thousands of individual units with numerous apartment complexes and multi-family residential communities across the First Coast.

IQ Testimonials

I thank you for a wonderful job! My carpets are just like new and Richard was on time and very professional. I wish you well in your business and will recommend your company to everyone I know. Thank you again!
Elaine, FL
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I have been a faithful customer of your company since I relocated to Jacksonville in 1998. Since that time I have managed 3 different apartment communities, each over 300 units. I have used other carpet companies at times but have always come back to Restore 24. This is largely due to Dennis, Fred, and Kathy. The customer service these employees display is extraordinary.
Recently we had an apartment that developed a smell we could not get rid of. I worked with Fred and Kathy neutralizing and deodorizing the carpet with no success. I called Dennis Hall in frustration. He personally came to the resident’s apartment and immediately identified the problem. He researched the situation and found a flaw in berber carpet that when the carpet is too wet it creates a urine like smell. The resident was ready to break her lease and move out when Dennis came to her apartment. He calmed her down and assured her he would correct the problem. The problem has been corrected, the resident is happy and I am again impressed with your employees.
Kathy is a pleasure to speak with on the phone. She is always courteous and professional. Fred is always cheerful, professional and honest. I have asked him to do extra jobs that have come up before he arrived. He is always happy to do them and always makes us feel we are his most important client.
Unfortunately, as a supervisor you often only hear negative remarks concerning your employees. However it is employees of this caliber that are behind all successful businesses.

Heather, Jacksonville, FL
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I have been a faithful customer of your company since I relocated to Jacksonville in 1998. Since that time I have managed 3 different apartment communities, each over 300 units. I have used other carpet companies at times but have always come back to Restore 24. This is largely due to Dennis, Fred, and Kathy. The customer service these employees display is extraordinary.

Recently we had an apartment that developed a smell we could not get rid of. I worked with Fred and Kathy neutralizing and deodorizing the carpet with no success. I called Dennis Hall in frustration. He personally came to the resident’s apartment and immediately identified the problem. He researched the situation and found a flaw in berber carpet that when the carpet is too wet it creates a urine like smell. The resident was ready to break her lease and move out when Dennis came to her apartment. He calmed her down and assured her he would correct the problem. The problem has been corrected, the resident is happy and I am again impressed with your employees.

Kathy is a pleasure to speak with on the phone. She is always courteous and professional. Fred is always cheerful, professional and honest. I have asked him to do extra jobs that have come up before he arrived. He is always happy to do them and always makes us feel we are his most important client.

Unfortunately, as a supervisor you often only hear negative remarks concerning your employees. However it is employees of this caliber that are behind all successful businesses.

Heather, Jacksonville, FL
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5152 University Blvd W #1, Jacksonville, FL 32216-5940

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