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Fire Damage

Trust Restore 24 to Solve All Issues Associated with Fire

A fire of any size and scope can cause extensive damage to your property, displacing your tenants indefinitely until the property is safely repaired. Many do not realize that the fire itself causes only part of the overall damage. It’s actually the after-effects of the fire that tend to create the biggest problems. Restore 24’s fire damage services include eliminating smoke odor, soot and water damage.

Damage caused by fire isn’t something property managers ever want to think about, but it’s important to have an advance action plan in case it happens to one of your units. Making the call to a professional as soon as possible after the devastation occurs is critical in preventing additional damage and saving personal possessions located on the property. Keep Restore 24’s number handy as we’re always ready to provide professional service 24/7 with our emergency response team.

We pride ourselves on our quick response time. We use a 24-hour answering service with a live person who will quickly match your needs to an on-call expert. For service that is prompt and professional, call Restore 24 at 904-RESTORE (904-737-8673).

Our 24/7 fire damage restoration services include:

  • Assistance throughout insurance claims process
  • Thorough damage assessment, complete with pretesting and estimates
  • Emergency board-up and temporary structural stabilization until permanent work can be completed
  • Removal and security of all damaged household goods, personal possessions and other contents for cleaning and restoration
  • Use of industrial grade water extractors, dehumidifiers and air movers to efficiently remove water from fire extinguishing efforts
  • Use of professional-grade disinfectants and antimicrobials to prevent mold and mildew
  • Use of environmentally friendly methods for cleaning soot and other residue from fire damage
  • Removal of smoke odor with professional grade sanitation and air purification
  • Reconstruction of the affected areas

IQ Testimonials

I thank you for a wonderful job! My carpets are just like new and Richard was on time and very professional. I wish you well in your business and will recommend your company to everyone I know. Thank you again!
Elaine, FL
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I have been a faithful customer of your company since I relocated to Jacksonville in 1998. Since that time I have managed 3 different apartment communities, each over 300 units. I have used other carpet companies at times but have always come back to Restore 24. This is largely due to Dennis, Fred, and Kathy. The customer service these employees display is extraordinary.
Recently we had an apartment that developed a smell we could not get rid of. I worked with Fred and Kathy neutralizing and deodorizing the carpet with no success. I called Dennis Hall in frustration. He personally came to the resident’s apartment and immediately identified the problem. He researched the situation and found a flaw in berber carpet that when the carpet is too wet it creates a urine like smell. The resident was ready to break her lease and move out when Dennis came to her apartment. He calmed her down and assured her he would correct the problem. The problem has been corrected, the resident is happy and I am again impressed with your employees.
Kathy is a pleasure to speak with on the phone. She is always courteous and professional. Fred is always cheerful, professional and honest. I have asked him to do extra jobs that have come up before he arrived. He is always happy to do them and always makes us feel we are his most important client.
Unfortunately, as a supervisor you often only hear negative remarks concerning your employees. However it is employees of this caliber that are behind all successful businesses.

Heather, Jacksonville, FL
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I have been a faithful customer of your company since I relocated to Jacksonville in 1998. Since that time I have managed 3 different apartment communities, each over 300 units. I have used other carpet companies at times but have always come back to Restore 24. This is largely due to Dennis, Fred, and Kathy. The customer service these employees display is extraordinary.

Recently we had an apartment that developed a smell we could not get rid of. I worked with Fred and Kathy neutralizing and deodorizing the carpet with no success. I called Dennis Hall in frustration. He personally came to the resident’s apartment and immediately identified the problem. He researched the situation and found a flaw in berber carpet that when the carpet is too wet it creates a urine like smell. The resident was ready to break her lease and move out when Dennis came to her apartment. He calmed her down and assured her he would correct the problem. The problem has been corrected, the resident is happy and I am again impressed with your employees.

Kathy is a pleasure to speak with on the phone. She is always courteous and professional. Fred is always cheerful, professional and honest. I have asked him to do extra jobs that have come up before he arrived. He is always happy to do them and always makes us feel we are his most important client.

Unfortunately, as a supervisor you often only hear negative remarks concerning your employees. However it is employees of this caliber that are behind all successful businesses.

Heather, Jacksonville, FL
Read more testimonials

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5152 University Blvd W #1, Jacksonville, FL 32216-5940

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